Your health coaching may be covered by some insurance plans.
May Be Covered: Nutritional Coaching
Months in which you've had at least 1 coaching call may be covered by your insurance.
Note: Canceled coaching calls and coaching calls scheduled for future months do not qualify.
Not Currently Covered: Blood + Genetics
Months in which you receive a blood draw are not currently covered by insurance.
Note: Individuals participating in a clinical trial with Arivale are not eligible.
Request a receipt of services to date.
We got it! You’ll get an itemized receipt via email within the next two business days.
Frequently Asked Questions
Members who pay monthly for their membership are eligible to receive itemized insurance receipts. This includes members in both Coaching Only and Coaching + Data programs. Individuals participating in a clinical trial with Arivale are not eligible.
If you aren’t sure if you’re eligible, feel free to submit a request here and you’ll be notified if we're unable to provide you with a receipt.
Click here and fill out all items on the form. You can expect to receive a custom itemized receipt for eligible months of nutritional coaching specified by you within one to two business days.
Almost all! We can provide receipts for months that:
Include at least one coaching call. (App messages, emails, scheduled-but-uncompleted calls, and calls that were purely logistical with no actual health counseling do not count.)
Do not include a blood draw.
Itemized receipts for claims fall under nutritional coaching only. Arivale is unable to provide receipts for months when blood draws occur due to the complexity and personalization of these draws. However, we’re happy to report that means the vast majority of our members are eligible for itemized insurance receipts for at least 10 months of the year.
It depends on your insurance provider and individual plan. Our receipts use procedural code 97802 GT for Nutrition Counseling. We recommend you call your insurance company and ask if your plan covers that specific code and to what degree.
The reasons an Arivale member may not be eligible to receive itemized insurance receipts include:
They're not paying monthly for membership.
They're currently in our Quick Start program. (NOTE: If these members continue with monthly membership when their Quick Start ends, they will become eligible for months with a coaching call but without a blood draw.)
The business or group through which they enrolled is not eligible.
Their program is being subsidized by their business.
They were provided their program as a gift. (NOTE: If they join monthly membership after the gift amount passes, they will become eligible for months with a coaching call but without a blood draw that they are paying for directly.)
Unfortunately, Arivale is unable to provide additional support for receipts that aren’t accepted or contact insurance companies directly. If you have specific feedback or reasons given by your insurance provider regarding why your receipt wasn’t accepted, please email that information to email@example.com to help us improve our receipts in the future.
Due to legal and logistical constraints, we’re unable to provide receipts for all members, programs, and partners. However, while we’re unable to accept HSA or FSA payments directly, some insurance companies and plans will accept our regular receipt (available on most members' dashboards on the Billing and Membership page) for some or partial coverage or reimbursement. Arivale will most likely be considered Out-of-Network by your insurance company.
Receipts and records for Arivale services are provided as a courtesy to our members and should not be submitted to federal or state health/insurance plans such as, but not limited to, Medicare or Medicaid for reimbursement. Arivale does not provide tax or benefits advice and is not responsible for a health/insurance plan’s decision to submit or reimburse any claim for services incurred or not. It is your responsibility to contact a representative of your insurance coverage provider.
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