Arivale’s program stands on three pillars—personalized data, personalized coaching and tailored action plans. The data we collect is integral to your wellness journey and to creating a new industry, Scientific Wellness. With this data, we can craft recommendations that are personal, measure your progress in objective ways and unlock what’s happening in your body.
But let’s be frank. Looking at a massive set of data that isn’t often conclusive about one’s actual risk can be more perplexing than it is helpful. Enter, your Arivale Coach.
When you become an Arivale Member, your Coach is with you every step of the way. He or she helps you interpret relevant biomarkers and give you an action plan outlining how to act on your data to optimize your wellness potential.
Behavioral change is a part of our systems approach to optimizing wellness, and your Arivale Coach’s strategies for helping you achieve your goals are grounded in evidence-based theories that have been shown to produce sustainable lifestyle and behavioral changes. Take, for example, the first 108 members. Of those with high inflammation biomarkers, 81% saw improvements within the first year when they followed their Coaches’ recommendations.
What does working with a personal Arivale Coach actually look like? First, your Coach helps you set clear goals for the program so you know exactly what you’re working towards. Then, you’ll have monthly calls with your Coach and weekly check-ins via email or text (whichever you prefer). While your Coach is there as an expert in your wellness journey, he or she serves another important purpose—keeping you motivated and holding you accountable to your Action Items and the wellness goals you’ve set. Your Coach will be there to help problem-solve your challenges, keep you on track when obstacles arise and celebrate your success right along with you.
Now that you understand the role of your Coach—let’s talk about how you can maximize this incredibly valuable resource:
1. Do your homework.
If you haven’t already, take the time to complete the online assessments you received from the Arivale Dashboard when you first signed up. Your responses will help your Coach with his or her personalized recommendations to you. Your Coach refers back to them throughout your journey as you achieve your goals and set new ones. iPhone users can download the new Arivale App. The app enables you to check off your action items, track your meals, troubleshoot challenges, and share wins with your Coach.
2. Be honest.
Your Arivale Coach can only help you if he or she knows what’s actually going on with you. It doesn’t matter if you didn’t meet the exercise goal you’d agreed on or had an unplanned donut-eating spree. We all have struggles and have to course correct at times. Be honest with your Coach so he or she can adjust your plan and support you when you face challenges throughout your journey.
3. Bring questions.
Your Coach prepares for your call and you should too. Take time to review your data and organize your thoughts before each call. What questions do you want to make sure are answered? What have your challenges been? This is your time. Make sure you take full advantage of it.
Once, when I recommended a low-fat diet to my client based on his genetic profile, he asked me “But, why should I do this? What is the value for me?”. These simple questions led to a great conversation around how this dietary approach can actually help him for weight loss, for his cholesterol, and for his elevated blood sugars. — Coach Jessica
4. Be present.
We’ve all been there—going along with our day only to realize that we have an important call in five minutes. We live in a busy world. As best you can, try to set aside 30-45 minutes in a quiet place (with access to your Arivale Dashboard) for your calls. It’ll make your time all the more valuable. Your Coach will always send you a recap email and post your action items on your Dashboard and in the Arivale App. Check off your action items each day or week to help remember what you’ve committed to and why.
I recommend using the app or your dashboard to check off your Action Items and as a reminder to get those steps in, take those supplements, or turn off the electronics before bed. — Coach Ruth Ann
5. Be realistic. But also open-minded.
Don’t agree to something with your Coach that you’re not prepared to actually do or don’t feel comfortable doing. You’re the one in charge of your life—make sure your goals feel realistic and authentic to you. With that, do keep an open mind and be willing to try new things. You never know what you might learn.
6. Speak up.
If something doesn’t feel right during your interactions with your Coach, say so. For example, if you feel like your Coach is too directive (or not directive enough!), or you need quicker responses to emails or more support in general, we want to know. Contact your Coach directly, or if you don’t feel comfortable, reach out to our client experience director. The clearer you are with what you need, the more effectively your Coach will be able to help you.
7. Don’t be a stranger.
When you need additional support between calls, definitely reach out to your Arivale Coach over email or the Arivale app. The app enables more frequent, spontaneous interaction with your Arivale Coach, so use it as a tool to stay in touch and on track with your goals. For example, if you have an unexpected business trip arise and you’re worried about staying on track food-wise, your Coach can problem-solve with you in the app or even jump on the phone for a few minutes to come up with a solid game plan.
One of my members is having trouble staying consistent with his weight loss goal, especially when it comes to snacking in the evenings after dinner. I recommended the member message me each night with his Weight Watchers points, if he snacked after dinner, and what exercise he completed that day. He is setting a reminder on his phone to remember this each night. This will provide accountability, and I will be able to provide immediate feedback and support when a challenge presents itself. — Coach Kristie
8. Finally, remember this is a journey.
Throughout your work with your Coach, recognize that progress comes one step at a time. Be prepared to isolate small steps and to take action in order to achieve your goals. Small steps and actions done consistently add up to powerful changes.
One of my clients has been frustrated with inconsistency in choosing fresh fruit instead of candy while in her work environment. She decided to challenge herself with “an apple a day” for 30 days in a row and now she has created a healthy habit of eating an apple every day instead of candy, with a discovery of all of the delicious apple varieties. Making changes in your food choices and activity level is a journey, and it is the little choices each day that lead to big changes over time. — Coach Bridget