Frequently Asked Questions

Joining Arivale

Monthly Membership

Technology

  1. Log into your dashboard and navigate to your profile settings.
  2. Scroll down until you see the section called “Devices.”
  3. Click on the button to connect a new device and follow the prompts to log into your Fitbit account. This will sync your Fitbit account to your Arivale Dashboard.
NOTE: If your computer web browser is already logged into someone else's Fitbit account, you will need to log out of their account first and then log in to your account. If you have any problems, please call Arivale Concierge at 206-981-5834 or send an email to concierge@arivale.com.

Coaching

Testing

Four Days Before

Do not discontinue prescription medications.

  • For your first blood draw only, discontinue non-essential medications, including acetaminophen (Tylenol), ibuprofen (Advil) and over-the-counter cold remedies. Please continue taking low-dose aspirin if you do so for your heart health. If you have any concerns about discontinuing nonprescription medications, please consult with your physician prior to discontinuing.
  • For your first blood draw only, discontinue dietary supplements, including vitamins, minerals, amino acids, herbal supplements, fish oil, and vitamin waters.
  • If you are taking nutritional supplements prescribed by a doctor, please consult your doctor to see if it is safe to discontinue use for 4 days.

One Day (24 hours) Before

Avoid vigorous exercise and do not consume:
  • Alcohol
  • Products containing aspartame (e.g. Equal, Sweet n Low)
  • Monosodium glutamate "MSG" (a flavor enhancer found in many processed and restaurant foods)
12 hours Before
  • You must fast (no food or drink, except water) for 12 hours prior to your blood test.
  • This includes chewing gum, mints, cough drops, black coffee, and tea
  • For example, if you are having your blood drawn at 7am, please do not have food or drink (except water) after 7pm the night before

Results

Privacy and Security